I use opencart to create online stores and I have spent hundreds of dollars buying extra modules to add on to my web sites for extra features for my customers. Now I bought 2 modules that were in the opencart store that did not work, I emailed the developers of those opencart extensions or modules and they never replied.
So I put in a dispute with paypal that I bought something that does not work & I want my money back, well Daniel Kerr the owner of opencart emails me saying I am permanently banned from his site & I can no longer download the current modules that I bought & I just lost all my money that I previously spent on his site because I can't download those modules. The thing is these modules get updated by developers every time there is a update to opencart or the developer finds a bug in his software or module, so now I am barred from downloading all those module updates.
This guy Daniel Kerr is one of the most arrogant people I have ever dealt with. I tried to explain the situation & all he could do is insult e & call me names and basically laugh at me that I have now lost access to my account & I can no longer login and download those modules for updates etc.. I have all his emails to prove it.
Bottom line is if you have a dispute over a module in the opencart store you are going to get screwed, if the developer has his/her own store, buy it directly from them so you don't have to deal with this BS with opencart.
The owner Daniel Kerr is an arrogant person who only cares about making money and nothing about the customers who have supported him buy buying the modules in his store for the last couple of years. I have emails from him to prove what I am saying, so stay away from buying modules in the opencart store and go with prestashop if you like opensource free shopping carts. I would take him to small claims court if he lived in the USA but he lives in another country. Anyway Opencart is no that good anyway, it has a loads of bugs in it, seo problems causing page duplication etc..
thats why they have to update the software all the time. This whole thing opened my eyes to which is a better shopping cart & that is definitely prestashop. Dan if you happen to read this, I have all your emails from you to prove every word here & even Paypal agreed with me & refunded me for 2 of the many modules I bought from you.
I couldn't get the rest of my money back from paypal cause the purchases were over 45 days so I lost a lot of money with opencart. He should do the right thing and at least let me download my software I paid for legally.
Monetary Loss: $500.